{"id":15157,"date":"2025-02-26T08:01:26","date_gmt":"2025-02-26T08:01:26","guid":{"rendered":"https:\/\/www.stic.ac.th\/qafs2425\/business\/?page_id=15157"},"modified":"2026-06-04T16:39:56","modified_gmt":"2026-06-04T16:39:56","slug":"7-2-customer-results","status":"publish","type":"page","link":"https:\/\/qa.trsu.ac.th\/business\/?page_id=15157","title":{"rendered":"7.2 \u0e1c\u0e25\u0e25\u0e31\u0e1e\u0e18\u0e4c\u0e14\u0e49\u0e32\u0e19\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 (Customer Results)"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1003\" height=\"318\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/1-20.png\" alt=\"\" class=\"wp-image-15158\" style=\"width:803px;height:auto\" srcset=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/1-20.png 1003w, https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/1-20-300x95.png 300w, https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/1-20-768x243.png 768w\" sizes=\"auto, (max-width: 1003px) 100vw, 1003px\" \/><\/figure>\n\n\n\n<p class=\"has-pale-ocean-gradient-background has-background wp-block-paragraph\" style=\"font-size:22px\"><strong>Criteria 7.2 \u0e1c\u0e25\u0e25\u0e31\u0e1e\u0e18\u0e4c\u0e14\u0e49\u0e32\u0e19\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 (Customer Results)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:22px\"><strong>Requirements<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1007\" height=\"269\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/2-14.png\" alt=\"\" class=\"wp-image-15159\" style=\"width:808px;height:auto\" srcset=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/2-14.png 1007w, https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/2-14-300x80.png 300w, https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/2-14-768x205.png 768w\" sizes=\"auto, (max-width: 1007px) 100vw, 1007px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:22px\"><strong>Quality level assessment<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"862\" height=\"153\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/3-5.png\" alt=\"\" class=\"wp-image-15160\" style=\"width:642px;height:auto\" srcset=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/3-5.png 862w, https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/3-5-300x53.png 300w, https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/3-5-768x136.png 768w\" sizes=\"auto, (max-width: 862px) 100vw, 862px\" \/><\/figure>\n\n\n\n<p class=\"has-blush-light-purple-gradient-background has-background wp-block-paragraph\" style=\"font-size:22px\"><strong>Result<\/strong> <strong>7.2<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"526\" height=\"88\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/4-2.png\" alt=\"\" class=\"wp-image-15161\" style=\"width:402px;height:auto\" srcset=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/4-2.png 526w, https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/4-2-300x50.png 300w\" sizes=\"auto, (max-width: 526px) 100vw, 526px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"439\" height=\"56\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/5-2.png\" alt=\"\" class=\"wp-image-15162\" style=\"width:332px;height:auto\" srcset=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/5-2.png 439w, https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/5-2-300x38.png 300w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n\n\n\n<p class=\"has-blush-light-purple-gradient-background has-background has-medium-font-size wp-block-paragraph\"><strong>Evidence<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\u0e23\u0e2b\u0e31\u0e2a\u0e2b\u0e25\u0e31\u0e01\u0e10\u0e32\u0e19<\/strong><strong><\/strong><\/td><td><strong>\u0e0a\u0e37\u0e48\u0e2d\u0e2b\u0e25\u0e31\u0e01\u0e10\u0e32\u0e19(\u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e41\u0e19\u0e1a\u0e25\u0e34\u0e49\u0e07\u0e04\u0e4c)<\/strong><strong><\/strong><\/td><\/tr><tr><td>7.2-1-01<\/td><td>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/td><\/tr><tr><td>7.2-1-02<\/td><td>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"has-blush-light-purple-gradient-background has-background wp-block-paragraph\" style=\"font-size:22px\"><strong>Self-Assessment<\/strong> <strong>7.2<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u0e40\u0e01\u0e13\u0e11\u0e4c\u0e04\u0e38\u0e13\u0e20\u0e32\u0e1e<\/strong><strong><\/strong><\/td><td><strong>\u0e1b\u0e23\u0e30\u0e40\u0e21\u0e34\u0e19\u0e15\u0e19\u0e40\u0e2d\u0e07<\/strong><strong><\/strong><\/td><td><strong>\u0e04\u0e30\u0e41\u0e19\u0e19<\/strong><strong><\/strong><\/td><\/tr><tr><td colspan=\"3\">1. \u0e1c\u0e25\u0e25\u0e31\u0e1e\u0e18\u0e4c\u0e14\u0e49\u0e32\u0e19\u0e01\u0e32\u0e23\u0e21\u0e38\u0e48\u0e07\u0e40\u0e19\u0e49\u0e19\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19<\/td><\/tr><tr><td>&nbsp;&nbsp; (1) \u0e04\u0e27\u0e32\u0e21\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <br>       &#8211; \u0e04\u0e27\u0e32\u0e21\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19)<\/td><td>\/<\/td><td>1<\/td><\/tr><tr><td>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &#8211; \u0e04\u0e27\u0e32\u0e21\u0e44\u0e21\u0e48\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19)<\/td><td>\/<\/td><td>1<\/td><\/tr><tr><td colspan=\"3\">&nbsp;&nbsp; (2) \u0e04\u0e27\u0e32\u0e21\u0e1c\u0e39\u0e01\u0e1e\u0e31\u0e19\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19<\/td><\/tr><tr><td>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &#8211; \u0e04\u0e27\u0e32\u0e21\u0e1c\u0e39\u0e01\u0e1e\u0e31\u0e19\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19)<\/td><td>\/<\/td><td>1<\/td><\/tr><tr><td>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &#8211; \u0e04\u0e27\u0e32\u0e21\u0e1c\u0e39\u0e01\u0e1e\u0e31\u0e19\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19)<\/td><td>\/<\/td><td>1<\/td><\/tr><tr><td>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &#8211; \u0e01\u0e32\u0e23\u0e40\u0e2a\u0e23\u0e34\u0e21\u0e2a\u0e23\u0e49\u0e32\u0e07\u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e17\u0e35\u0e48\u0e14\u0e35\u0e02\u0e36\u0e49\u0e19\u0e43\u0e2b\u0e49\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 (1 \u0e04\u0e30\u0e41\u0e19\u0e19)<\/td><td>\/<\/td><td>1<\/td><\/tr><tr><td colspan=\"2\"><strong>\u0e23\u0e27\u0e21\u0e1c\u0e25\u0e01\u0e32\u0e23\u0e1b\u0e23\u0e30\u0e40\u0e21\u0e34\u0e19\u0e15\u0e19\u0e40\u0e2d\u0e07 <\/strong><strong>Criteria 7.2<\/strong><strong><\/strong><\/td><td><strong>5<\/strong><strong><\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Criteria 7.2 \u0e1c\u0e25\u0e25\u0e31\u0e1e\u0e18\u0e4c\u0e14\u0e49\u0e32\u0e19\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 (Customer Results) Requirements Quality level assessment Result 7.2 &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. Evidence \u0e23\u0e2b\u0e31\u0e2a\u0e2b\u0e25\u0e31\u0e01\u0e10\u0e32\u0e19 \u0e0a\u0e37\u0e48\u0e2d\u0e2b\u0e25\u0e31\u0e01\u0e10\u0e32\u0e19(\u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e41\u0e19\u0e1a\u0e25\u0e34\u0e49\u0e07\u0e04\u0e4c) 7.2-1-01 &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; 7.2-1-02 &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; Self-Assessment 7.2 \u0e40\u0e01\u0e13\u0e11\u0e4c\u0e04\u0e38\u0e13\u0e20\u0e32\u0e1e \u0e1b\u0e23\u0e30\u0e40\u0e21\u0e34\u0e19\u0e15\u0e19\u0e40\u0e2d\u0e07 \u0e04\u0e30\u0e41\u0e19\u0e19 1. \u0e1c\u0e25\u0e25\u0e31\u0e1e\u0e18\u0e4c\u0e14\u0e49\u0e32\u0e19\u0e01\u0e32\u0e23\u0e21\u0e38\u0e48\u0e07\u0e40\u0e19\u0e49\u0e19\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 &nbsp;&nbsp; (1) \u0e04\u0e27\u0e32\u0e21\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &#8211; \u0e04\u0e27\u0e32\u0e21\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19) \/ 1 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &#8211; \u0e04\u0e27\u0e32\u0e21\u0e44\u0e21\u0e48\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19) \/ 1 &nbsp;&nbsp; (2) \u0e04\u0e27\u0e32\u0e21\u0e1c\u0e39\u0e01\u0e1e\u0e31\u0e19\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &#8211; \u0e04\u0e27\u0e32\u0e21\u0e1c\u0e39\u0e01\u0e1e\u0e31\u0e19\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19) \/ 1 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":17715,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15157","page","type-page","status-publish","hentry"],"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/qa.trsu.ac.th\/business\/index.php?rest_route=\/wp\/v2\/pages\/15157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qa.trsu.ac.th\/business\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qa.trsu.ac.th\/business\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qa.trsu.ac.th\/business\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qa.trsu.ac.th\/business\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15157"}],"version-history":[{"count":9,"href":"https:\/\/qa.trsu.ac.th\/business\/index.php?rest_route=\/wp\/v2\/pages\/15157\/revisions"}],"predecessor-version":[{"id":17724,"href":"https:\/\/qa.trsu.ac.th\/business\/index.php?rest_route=\/wp\/v2\/pages\/15157\/revisions\/17724"}],"up":[{"embeddable":true,"href":"https:\/\/qa.trsu.ac.th\/business\/index.php?rest_route=\/wp\/v2\/pages\/17715"}],"wp:attachment":[{"href":"https:\/\/qa.trsu.ac.th\/business\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}