Criteria 7.1 ผลลัพธ์ด้านการเรียนรู้ของผู้เรียน และบริการที่ตอบสนองต่อลูกค้ากลุ่มอื่นและด้านกระบวนการ (Student Learning, Customer-Focused Service Results, Process Results)
Requirements
Quality level assessment
Result 7.1
ผลลัพธ์ด้านการเรียนรู้ของผู้เรียน
The student learning outcomes and customer-focused service results are obtained from the achievements of the strategic objectives stated in Section 2.1 (ข).1 The results are displayed in the tables below.
Learning Outcomes (Students’ Self-Evaluation)
| Outcomes | 2023/2566 | 2024/2567 | 2025/2568 |
| Knowledge | 4.14 | 4.43 | 4.12 |
| Skills | 4.14 | 4.43 | 4.15 |
| Ethic | 4.10 | 4.50 | 4.39 |
| Character | 4.22 | 4.47 | 4.25 |
| English Proficiency (fourth-year students’ TOEIC score average) | CA = Ave. 281.67 (highest = 300) | CA = 300.00 (highest = 470) | CA = 436.25 (highest = 810) |
| BE = Ave. 541.52 (highest = 835) | BE = 641.67 (highest = 895) | BE = 400.00 (highest = 670) |
ผลลัพธ์ด้านบริการที่ตอบสนองลูกค้า
Customer-focused service results
| Education management | 2022/2566 | 2023/2567 | 2024/2568 |
| Number of revised curricula | 1(BE) | 1(CA) | – |
| Total number of new students | 19 | 20 | 10 |
| Total number of students doing an Internship | 26 | 12 | 9* |
| Number of students graduating within the specified timeframe. | 25 from 26 96.15 | 12 from 13 92.31 | 8 form 9* 88.89 |
| Number of students employed/Self-employed | 27 from 35 71.41% | 23 from 26 88.46% | 11 from 12 91.67% |
| Number of fourth-year students’ theses | 8 | 4 | 6 |
| Graduate users’ satisfaction – Ethics and Morality – Knowledge – Intellectual Skills – Interpersonal Skills and Responsibility – Numerical and Information Literacy | 4.46 4.23 4.31 4.34 4.31 | 4.59 4.18 4.05 4.35 4.12 | 5.00 4.73 4.20 4.80 4.67 |
| Research: number (Faculty member’s) | 5 | 7 | 4 |
| MOU with international universities | 1 | 1 | – |
* One student was excluded from the number of students graduating within the specified timeframe because the student took a one-year leave of absence due to health-related issues during the 2025 academic year
หลักฐาน
| รหัสหลักฐาน | ชื่อหลักฐาน(พร้อมแนบลิ้งค์) |
| 7.1.1-1 | ผลการประเมิน “ผลลัพธ์ผู้เรียน” ปีการศึกษา 2568 |
| 7.1.1-2 | ผลการประเมินความพึงพอใจของผู้ใช้บัณฑิต ปีการศึกษา 2568 |
| 7.1.1-3 | Top up |
| 7.1.1-4 | MOU-Union Christian College |
The outcomes of the three main strategic missions under the Process of Efficiency and Effectiveness (Section 6.2 (ก).1) are presented in the table below.
| Strategic mission | Results |
| Education Management (Curricula /Administration) | 1. Students’ high satisfaction levels from self-evaluation: Knowledge (4.12), Skills (4.15), Morality (4.39), Personal Characteristics (4.25) 2. BE and CA curricula were improved based on a five-year improvement cycle. * The BE curriculum was accredited. * The CA curriculum was accredited. The allocated budget was used efficiently as stated in the projects and activities. Annual Budget 2022 2023 2024 2025 Budget 579,675 600,000 585,000 495,000 Spent: 410,249 28,272.34 311,357.59 286,669 |
| Research | Research Fund 2022 2023 2024 2025 Internal 28,000 33,400 20,000 – External 250,000 242,000 255,800 280,000 Research Paper Publication 2022 2023 2024 2025 5 5 7 4 |
| Academic/community service | 2022 2023 2024 2025 Project 4 4 3 2 Innovation 3 2 5 1 (Documentary video) |
In line with the safety and emergency preparedness measures described in Sections 6.2 (ค), the Faculty has determined that strict adherence to all safety and precautionary guidelines has resulted in zero accidents or serious illnesses among faculty members and students. Evidence of the effectiveness of these measures includes faculty annual leave records, which show that most staff have not taken sick leave, and there are no records of absenteeism.
Emergency
| Emergency | Preparedness | Further action | Results | Responsible Agency |
| Fire | Each building is fitted with fire escapes and fire extinguishers. | Notice the signs pointing out the fire escape | Zero | University |
| Notice of instruction on fire extinguisher use | ||||
| Accident | Security guards and dormitory staff are available around the clock to respond to accidents or transport injured individuals to the hospital. | Raise awareness of the accident on the campus to avoid future occurrences. | Zero serious accidents | University |
| Power outage | Provide advance notice if known beforehand. | Identify locations to carry out essential activities | A few times, but with precaution, work can continue | University Faculty |
| Disease outbreak | Communicate the outbreak and carry out emergency procedures. | Use online instruction as a substitute for classroom teaching. | Zero | |
| Clean up the buildings | 2 | |||
| Cyber attack | * Save essential information on alternative platforms. * Back up important data to different platforms. | Reactivate the system to improve functionality. | Zero | University Faculty |
In Section 6.2 (ข), the Faculty oversees supply network management to support its three missions: curriculum-based education management, research, and academic services. The outcomes of this management are detailed below.
| Mission | Results | |||
| 2022 | 2023 | 2024 | 2025 | |
| Education management 1) Number of students 2) Number of students doing an internship 3) Number of students employed 4) Student dropout (%) | 23 48 37 from 43 86.05% 6.19 | 19 26 27 from 35 71.4% 2.7 | 20 12 23 from 26 88.46% 12.69 | 10 9 11 from 12 91.67% 10 |
| Research: 1) Number of published research articles 2) Research fund: Internal/External | 5 28,000/250.000 | 5 33,400/242,000 | 7 (TCI=5 Scopus =2) 20,200/255,800 | 4 (TCI 1= 2 TCI 2 =1 SCOPUS=1) |
| Academic and community service: – Number of services – Number of innovations | 4 3 | 4 2 | 3 5 | 4 1 |
| Mission | Results of Improvement |
| Educational Management (Curricula) | * The Revised BE curriculum was approved by the ministry. * The Revised CA curriculum is in the process of approval. * Extra-curricular activities: Top Up * Expanding student recruitment process: ‘Open House’/University’s PR Team * Effective annual budget operation * Students participated in a quality project arranged by a famous business organization. * Collaboration with the Union Christian College in the Philippines and the University of South Wales |
| Research and Innovation | * External research fund * Research award * Lecturers participated in international conferences * A great number of citations and ‘H-Index” * Student’s research work published in an international journal * Collaboration with the Union Christian College in the Philippines and the University of South Wales |
| Academic and Community Service | * Video clip publicizing the target community * 4 academic and community services * Service approach |
Self-Assessment 7.1
| เกณฑ์คุณภาพ | ประเมินตนเอง | คะแนน |
| 1. ผลลัพธ์ด้านการเรียนรู้ของผู้เรียน และด้านบริการที่มุ่งเน้นลูกค้า | ||
| – ผลลัพธ์ด้านการเรียนรู้ของผู้เรียน (1 คะแนน) | / | 1 |
| – ผลลัพธ์ด้านบริการที่ตอบสนองลูกค้า (1 คะแนน) | / | 1 |
| 2. ผลลัพธ์ด้านประสิทธิผลของกระบวนการทำงาน | ||
| (1) ประสิทธิภาพและประสิทธิผลของกระบวนการ (1 คะแนน) | / | 1 |
| (2) ความปลอดภัยและการเตรียมพร้อมต่อภาวะฉุกเฉิน (1 คะแนน) | / | 1 |
| 3. ผลลัพธ์ด้านการจัดการเครือข่ายอุปทาน (1 คะแนน) | / | 1 |
| รวมผลการประเมินตนเอง Criteria 7.1 | 5 | |