{"id":3530,"date":"2025-03-12T06:19:56","date_gmt":"2025-03-12T06:19:56","guid":{"rendered":"https:\/\/www.stic.ac.th\/qafs2425\/?page_id=3530"},"modified":"2026-03-25T02:43:49","modified_gmt":"2026-03-25T02:43:49","slug":"%e0%b8%aa%e0%b9%88%e0%b8%a7%e0%b8%99%e0%b8%97%e0%b8%b5%e0%b9%88-3-%e0%b8%ad%e0%b8%87%e0%b8%84%e0%b9%8c%e0%b8%9b%e0%b8%a3%e0%b8%b0%e0%b8%81%e0%b8%ad%e0%b8%9a%e0%b8%97%e0%b8%b5%e0%b9%88-3-%e0%b8%a5-2","status":"publish","type":"page","link":"https:\/\/qa.trsu.ac.th\/?page_id=3530","title":{"rendered":"\u0e2a\u0e48\u0e27\u0e19\u0e17\u0e35\u0e48 3 \u0e2d\u0e07\u0e04\u0e4c\u0e1b\u0e23\u0e30\u0e01\u0e2d\u0e1a\u0e17\u0e35\u0e48 3 \u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 (Criteria 3.2 \u0e04\u0e27\u0e32\u0e21\u0e1c\u0e39\u0e01\u0e1e\u0e31\u0e19\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 (Customer Engagement))"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/\u0e41\u0e23\u0e01-3.png\" alt=\"\" class=\"wp-image-15049\" style=\"width:760px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-pale-ocean-gradient-background has-background\" style=\"font-size:22px\"><strong>Criteria 3.2 \u0e04\u0e27\u0e32\u0e21\u0e1c\u0e39\u0e01\u0e1e\u0e31\u0e19\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 (Customer Engagement)<\/strong><\/p>\n\n\n\n<p style=\"font-size:22px\"><strong>Requirements<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/\u0e2b\u0e19\u0e36\u0e48\u0e07-3.png\" alt=\"\" class=\"wp-image-15050\" style=\"width:769px;height:auto\"\/><\/figure>\n\n\n\n<p style=\"font-size:22px\"><strong>Quality level assessment<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized is-style-default\"><img decoding=\"async\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/\u0e2a\u0e2d\u0e07-5.png\" alt=\"\" class=\"wp-image-15051\" style=\"width:648px;height:auto\"\/><\/figure>\n\n\n\n<p class=\"has-blush-light-purple-gradient-background has-background\" style=\"font-size:22px\"><strong>Result<\/strong> <strong>3.2<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/3.2.1-1.png\" alt=\"\" class=\"wp-image-15052\" style=\"width:342px;height:auto\"\/><\/figure>\n\n\n\n<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/3.2.2-1.png\" alt=\"\" class=\"wp-image-15053\" style=\"width:388px;height:auto\"\/><\/figure>\n\n\n\n<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/3.2.3.png\" alt=\"\" class=\"wp-image-15054\" style=\"width:187px;height:auto\"\/><\/figure>\n\n\n\n<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/3.2.4.png\" alt=\"\" class=\"wp-image-15055\" style=\"width:188px;height:auto\"\/><\/figure>\n\n\n\n<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/qa.trsu.ac.th\/business\/wp-content\/uploads\/sites\/2\/2025\/02\/3.2.2.1.png\" alt=\"\" class=\"wp-image-15056\" style=\"width:599px;height:auto\"\/><\/figure>\n\n\n\n<p>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<p class=\"has-text-align-center has-blush-light-purple-gradient-background has-background has-medium-font-size\"><strong>Evidence<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>\u0e23\u0e2b\u0e31\u0e2a\u0e2b\u0e25\u0e31\u0e01\u0e10\u0e32\u0e19<\/strong><strong><\/strong><\/td><td><strong>\u0e0a\u0e37\u0e48\u0e2d\u0e2b\u0e25\u0e31\u0e01\u0e10\u0e32\u0e19(\u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e41\u0e19\u0e1a\u0e25\u0e34\u0e49\u0e07\u0e04\u0e4c)<\/strong><strong><\/strong><\/td><\/tr><tr><td>3.2-1-01<\/td><td>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/td><\/tr><tr><td>3.2-1-02<\/td><td>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/td><\/tr><tr><td>3.2-1-03<\/td><td>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/td><\/tr><tr><td>3.2-1-04<\/td><td>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/td><\/tr><tr><td>3.2-2-01<\/td><td>&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"has-text-align-center has-blush-light-purple-gradient-background has-background\" style=\"font-size:22px\"><strong>Self-Assessment<\/strong> <strong>3.2<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u0e40\u0e01\u0e13\u0e11\u0e4c\u0e04\u0e38\u0e13\u0e20\u0e32\u0e1e<\/strong><strong><\/strong><\/td><td><strong>\u0e1b\u0e23\u0e30\u0e40\u0e21\u0e34\u0e19\u0e15\u0e19\u0e40\u0e2d\u0e07<\/strong><strong><\/strong><\/td><td><strong>\u0e04\u0e30\u0e41\u0e19\u0e19<\/strong><strong><\/strong><\/td><\/tr><tr><td colspan=\"3\">1. \u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19\u0e46<\/td><\/tr><tr><td>&nbsp;&nbsp; (1) \u0e01\u0e32\u0e23\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e31\u0e21\u0e1e\u0e31\u0e19\u0e18\u0e4c (1 \u0e04\u0e30\u0e41\u0e19\u0e19)<\/td><td>\/<\/td><td>1<\/td><\/tr><tr><td>&nbsp;&nbsp; (2) \u0e01\u0e32\u0e23\u0e40\u0e02\u0e49\u0e32\u0e16\u0e36\u0e07\u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e2a\u0e19\u0e31\u0e1a\u0e2a\u0e19\u0e38\u0e19\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19)<\/td><td>\/<\/td><td>1<\/td><\/tr><tr><td>&nbsp;&nbsp; (3) \u0e01\u0e32\u0e23\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e02\u0e49\u0e2d\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19)<\/td><td>\/<\/td><td>1<\/td><\/tr><tr><td>&nbsp;&nbsp; (4) \u0e01\u0e32\u0e23\u0e1b\u0e0f\u0e34\u0e1a\u0e31\u0e15\u0e34\u0e2d\u0e22\u0e48\u0e32\u0e07\u0e40\u0e1b\u0e47\u0e19\u0e18\u0e23\u0e23\u0e21 (1 \u0e04\u0e30\u0e41\u0e19\u0e19)<\/td><td>\/<\/td><td>1<\/td><\/tr><tr><td>2. \u0e01\u0e32\u0e23\u0e04\u0e49\u0e19\u0e2b\u0e32\u0e04\u0e27\u0e32\u0e21\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08 \u0e04\u0e27\u0e32\u0e21\u0e44\u0e21\u0e48\u0e1e\u0e36\u0e07\u0e1e\u0e2d\u0e43\u0e08\u0e41\u0e25\u0e30\u0e04\u0e27\u0e32\u0e21\u0e1c\u0e39\u0e01\u0e1e\u0e31\u0e19\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19)<\/td><td>\/<\/td><td>1<\/td><\/tr><tr><td colspan=\"2\"><strong>\u0e23\u0e27\u0e21\u0e1c\u0e25\u0e01\u0e32\u0e23\u0e1b\u0e23\u0e30\u0e40\u0e21\u0e34\u0e19\u0e15\u0e19\u0e40\u0e2d\u0e07 <\/strong><strong>Criteria 3.2<\/strong><strong><\/strong><\/td><td><strong>5<\/strong><strong><\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Criteria 3.2 \u0e04\u0e27\u0e32\u0e21\u0e1c\u0e39\u0e01\u0e1e\u0e31\u0e19\u0e02\u0e2d\u0e07\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32 (Customer Engagement) Requirements Quality level assessment Result 3.2 &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; Evidence \u0e23\u0e2b\u0e31\u0e2a\u0e2b\u0e25\u0e31\u0e01\u0e10\u0e32\u0e19 \u0e0a\u0e37\u0e48\u0e2d\u0e2b\u0e25\u0e31\u0e01\u0e10\u0e32\u0e19(\u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e41\u0e19\u0e1a\u0e25\u0e34\u0e49\u0e07\u0e04\u0e4c) 3.2-1-01 &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; 3.2-1-02 &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; 3.2-1-03 &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; 3.2-1-04 &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; 3.2-2-01 &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230; Self-Assessment 3.2 \u0e40\u0e01\u0e13\u0e11\u0e4c\u0e04\u0e38\u0e13\u0e20\u0e32\u0e1e \u0e1b\u0e23\u0e30\u0e40\u0e21\u0e34\u0e19\u0e15\u0e19\u0e40\u0e2d\u0e07 \u0e04\u0e30\u0e41\u0e19\u0e19 1. \u0e1b\u0e23\u0e30\u0e2a\u0e1a\u0e01\u0e32\u0e23\u0e13\u0e4c\u0e02\u0e2d\u0e07\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19\u0e46 &nbsp;&nbsp; (1) \u0e01\u0e32\u0e23\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e04\u0e27\u0e32\u0e21\u0e2a\u0e31\u0e21\u0e1e\u0e31\u0e19\u0e18\u0e4c (1 \u0e04\u0e30\u0e41\u0e19\u0e19) \/ 1 &nbsp;&nbsp; (2) \u0e01\u0e32\u0e23\u0e40\u0e02\u0e49\u0e32\u0e16\u0e36\u0e07\u0e41\u0e25\u0e30\u0e01\u0e32\u0e23\u0e2a\u0e19\u0e31\u0e1a\u0e2a\u0e19\u0e38\u0e19\u0e1c\u0e39\u0e49\u0e40\u0e23\u0e35\u0e22\u0e19\u0e41\u0e25\u0e30\u0e25\u0e39\u0e01\u0e04\u0e49\u0e32\u0e01\u0e25\u0e38\u0e48\u0e21\u0e2d\u0e37\u0e48\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19) \/ 1 &nbsp;&nbsp; (3) \u0e01\u0e32\u0e23\u0e08\u0e31\u0e14\u0e01\u0e32\u0e23\u0e02\u0e49\u0e2d\u0e23\u0e49\u0e2d\u0e07\u0e40\u0e23\u0e35\u0e22\u0e19 (1 \u0e04\u0e30\u0e41\u0e19\u0e19) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3530","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/qa.trsu.ac.th\/index.php?rest_route=\/wp\/v2\/pages\/3530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qa.trsu.ac.th\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qa.trsu.ac.th\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qa.trsu.ac.th\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qa.trsu.ac.th\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3530"}],"version-history":[{"count":6,"href":"https:\/\/qa.trsu.ac.th\/index.php?rest_route=\/wp\/v2\/pages\/3530\/revisions"}],"predecessor-version":[{"id":3898,"href":"https:\/\/qa.trsu.ac.th\/index.php?rest_route=\/wp\/v2\/pages\/3530\/revisions\/3898"}],"wp:attachment":[{"href":"https:\/\/qa.trsu.ac.th\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}