Criterion 8 – Output and Outcomes
Criterion
Requirements

Quality level assessment

Result
8.1 The pass rate, dropout rate, and average time to graduate are shown to be established, monitored, and benchmarked for improvement.
Operational Result
The BBA-AR program has a good foundation for the student’s study growth. The program committee monitors the students’ progression and dropouts to identify the necessary actions to improve the students and stabilize the students who joined the program.
The program committee meeting decided to take the initiative along with the marketing team to improve the student intake. So, all the lecturers were deputed to coordinate with the marketing team to guide the new students when they visit the college. The program committee conducts the orientation program every year to explain about the opportunities in the aviation field and career guidance to the AR students. So, dropout is minimized, and the students are focused on joining the core industries for their internships and jobs.
Pass Rate Analysis:
| Academic Batch | Total Students | Students Passed | Pass Rate (%) |
| 2018 | 19 | 19 | 100 |
| 2019 | 20 | 20 | 100 |
| 2020 | 14 | 14 | 100 |
| 2021 | 1 | 1 | 100 |
| 2022 | 0 | 0 | – |
Dropout Rate Analysis:
| Academic Year | Total Enrolled | Students Dropped out | Dropout Rate (%) |
| 2022 | – | – | |
| 2023 | 1 | – | |
| 2024 | 5 | – | |
| 2025 | 6 | 2 | |
| 2026 (Intensive) | 1 | – |
Average Time to Graduate Analysis:
| Academic Batch | Total Graduates | Average Time to Graduate (in years) |
| 2018 | 19 | 4 |
| 2019 | 20 | 4 |
| 2020 | 14 | 4 |
| 2021 | 1 | 4 |
| 2022 | 0 | – |
Evidence
| ID_Evidence | Name_Evidence |
| 8.1-1 | Statistical Data |
| 8.1-2 | Retention Initiatives |
| 8.1-3 | Improvement Plans |
8.2 Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement.
The college has a vision to provide graduates to have successful careers and a quality of life. Followed by the college’s vision and mission, the AR major implemented teaching strategies to provide 100 % core employment opportunities. So, the year 4 students’ emphasis to find the core companies for their internship training to get the knowledge to attain the industry standard to get a job easily. This strategy helped students to join the core companies like cargo, loadmasters in airlines, flight dispatching, and ground operations. Few students shows their interest to do higher studies to improve their aeronautics skills at the next level.
Employability Analysis:
| Academic Batch | Total Graduates | Employed Graduates | Employment Rate (%) |
| 2018 – 2022 | 19 | 18 | 94.74 |
| 2019 – 2023 | 20 | 15 | 75.00 |
| 2020 – 2024 | 14 | 10 | 71.43 |
| 2021 – 2025 | 1 | 0 | 0 |
| 2021-2025 | – | – | – |
Evidence
| ID_Evidence | Name_Evidence |
| 8.2-1 | Graduate Surveys |
| 8.2-2 | Graduate Employment Status |
| 8.2-3 | Employer Survey |
| 8.2-4 | Internship and Placement data |
| 8.2-5 | Tracking further study outcomes |
Self-Employment and Entrepreneurship Analysis:
| Academic Batch | Total Graduates | Self-employed/Entrepreneurs | Self-employment Rate |
| 2018 | 19 | 0 | 0 |
| 2019 | 20 | 5 | 25 |
| 2020 | 14 | 3 | 21.42 |
| 2021 | 1 | 1 | 100 |
| 2022 | 0 | 0 | – |
Advancement to Further Studies Analysis:
| Academic Batch | Total Graduates | Graduates pursuing further studies | Advancement Rate (%) |
| 2018 | 19 | 1 | 5.26 |
| 2019 | 20 | 0 | 0 |
| 2020 | 14 | 1 | 7.14 |
| 2021 | 1 | 0 | 0 |
| 2022 | 0 | 0 | – |
8.3 Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement.
The lecturers are doing quality research work every year with respect to their area of interest in the AR major. The research is integrated with their teaching subjects to discuss with the students to give more advanced knowledge in their field. The students also gain new normal learning skills from the lecturer’s research work. The college research office assesses the lecturer’s research work to guide and give suggestions to complete the research successfully in terms of college standards. The lecturers are assigning integrated project work/ concern subject project works to improve the student’s learning skills, academic innovation, information, media and literacy skills. The student’s project/presentation works are evaluated by the subject experts from the major, other department faculty members, and management persons. By this evaluation method, students are improving their confidence level to do the presentation when they undergo the internship and the job. The major head and lecturer conducted the meetings/ workshops to improve the teaching and learning skills, TQF3 & TQF5, quality measurements of the internship, and knowledge sharing.
- The Influence of Perceived Service Quality on Customer Loyalty among Passengers Using Low-Cost Carriers in Thailand
- Author: Aj Loganathan Hariramakrishnan
- Status: Research completed
- A Study of Parental Bonding of Training Preceptors in Thailand
- Author: Dr. Loganathan Hariramakrishnan
- Status: Research completed
- Emotional Labor and Job Performance of Ground Personnel in Thailand’s Airline Industry
- Author: Saran Kumar Sekar
- Status: Research completed
- Preparation of Navigation Plan for Scenic Routes Between Airports at Bangkok (VTBD) and U-Tapao (VTBU) and Validation Using Flight Simulator
- Author: Mari Prabu Govindan
- Status: Research completed
Research Publications Analysis:
| Academic Year | Total Publications | Publications Growth Rate |
| 2019 – 2020 | 2 | – |
| 2020 – 2021 | 1 | Reduced by 50% |
| 2021 – 2022 | 1 | Reduced by 50% |
| 2022 – 2023 | 3 | Increased by 50% |
| 2023 – 2024 | 2 | Reduced by 30% |
| 2024 – 2025 | 4 | 100% |
| 2025 – 2026 | 2 | Reduced by 50% |
Evidence
| ID_Evidence | Name_Evidence |
| 8.3-1 | Creative Work Output of Academic Staff |
| 8.3-2 | Funding Acquisition |
| 8.3-3 | Collaborative Research Project |
| 8.3-4 | Citations and impact metrics |
| 8.3-5 | Dissemination of Research Findings |
| 8.3-6 | Creative Work Output |
8.4 Data are provided to show directly the achievement of the programme outcomes, which are established and monitored.
To enhance the creativity and innovation skills of the students, the projects are assigned to use their subject knowledge in order to improve their creativity which is used in the real-time environment.
To improve the student’s cognitive skills, the lecturers assign assignments based on real-time situations, on a case-study basis, and study visits.
The students are experienced with the flight computer, simulator, preparing the PPT and project books by using computers, using the tabs to do their class works, and homework which helped to improve the student’s numerical and information literacy skills.
Students performed well during the internship with the help of their skills. So, they easily enter into the core industries/departments like airport operations, cargo operations, ground operations, loadmaster in airlines, logistics, etc.,
Some of the students started their own businesses to become an entrepreneurs. One student has undergone higher studies. Based on the student’s achievements the program learning outcome is obtained a satisfactory level with an overall score of 4 out of 5.
Evidence
| ID_Evidence | Name_Evidence |
| 8.4-1 | Projects |
| 8.4-2 | Employer survey |
| 8.4-3 | Direct Evidence from Learning Activities |
8.5 Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement.
The satisfaction of the stakeholders is important to improve the curriculum and bridge the gap between the classroom and industry. To enhance the quality of the department, the AR major collected the stakeholder survey to identify the strengths and weaknesses of the classroom teaching learning skills. The other stakeholder’s needs were gathered through multiple methods that were appropriate for each group, such as discussions with current students, interviews with graduates & alumni, and interviews with supervisors, they surveyed the employers for their opinions regarding the graduates’, alumni’s performance, interviewed the academic staff of each course and the evaluation from the current graduates. All information was analyzed and categorized into formulated PLOs, which were congruent with the needs of the stakeholders.
Evidence
| ID_Evidence | Name_Evidence |
| 8.5-1 | Student Satisfaction Survey |
| 8.5-2 | Instructor Satisfaction Survey |
| 8.5-3 | Graduate Survey |
| 8.5-4 | Employer Survey |
| 8.5-5 | Alumni Testimonials |
Self-Assessment
| Requirements | Result | Score |
| 8.1 The pass rate, dropout rate, and average time to graduate are shown to be established, monitored, and benchmarked for improvement. | / | 1 |
| 8.2 Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement. | / | 1 |
| 8.3 Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement. | / | 1 |
| 8.4 Data are provided to show directly the achievement of the programme outcomes, which are established and monitored. | / | 1 |
| 8.5 Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement. | / | 1 |
| Overall | 5 | |