Criterion 8 – Output and Outcomes
Criterion
Requirements
Quality level assessment
Result
8.1 The pass rate, dropout rate, and average time to graduate are shown to be established, monitored, and benchmarked for improvement.
Operational Result
The program recognizes the importance of monitoring student academic progress and completion rates as key indicators of educational quality and effectiveness. To ensure continuous improvement, the pass rate, dropout rate, and average time to graduate are systematically established, monitored, analyzed, and benchmarked against institutional goals and relevant standards. These indicators provide valuable information regarding student performance, retention, and overall program effectiveness.
Through regular data collection and evaluation, the program is able to identify trends, address challenges, and implement appropriate interventions to support student success and timely graduation. The results of these monitoring processes are also utilized in planning and decision-making to further enhance the quality of teaching, learning, academic support services, and student development initiative
Student Monitoring and Graduation Success
The Bachelor of Education in English program employs a proactive student support strategy as part of the faculty’s “No Ed Student Left Behind” initiative, aimed at ensuring all students graduate within the expected timeframe. Key performance indicators such as pass rate, dropout rate, and average time to graduation are systematically tracked, evaluated, and benchmarked for ongoing improvement.
Monitoring System
Each student is closely monitored by a dedicated academic advisor who provides personalized guidance and timely interventions to keep them on track. This includes regular meetings, academic counseling, and the development of customized study plans. In addition, every student maintains an E-portfolio, which is accessible to both their advisor and the Dean of the Faculty.
Students Monitoring Portal: An online system designed to support the monitoring and tracking of students’ academic performance, attendance, behavior, and overall progress. It enables advisers, faculty members, and administrators to efficiently monitor student development, provide timely interventions, and strengthen communication and support services to promote student success and well-being
| Year | 2021 | 2022 | 2023 | 2024 | 2025 |
| NO. of Enrollment | 4 | 7 | 10 | 11 | 8 |
| Drop out | 0 | 0 | 0 | 1 | 0 |
Enrollment and Drop out
The enrollment and dropout data from 2021 to 2025 indicate a generally positive student retention trend within the program. Enrollment gradually increased from 4 students in 2021 to 11 students in 2024, reflecting growing student interest and the faculty’s continuous efforts to strengthen program quality and student support services. Although enrollment slightly decreased to 8 students in 2025, the overall enrollment pattern remains stable and encouraging. The COVID-19 pandemic greatly affected enrollment during the earlier years, as many students faced financial, personal, and mobility challenges. However, through the continuous efforts of the faculty, administrators, and staff in strengthening academic support, student services, and program promotion, the program was able to gradually improve its enrollment performance.
In terms of student retention, the program maintained an excellent record with zero dropouts from 2021 to 2023 and again in 2025. Only one dropout case was recorded in 2024, indicating that the faculty has been effective in supporting students academically and personally. The low dropout rate reflects the effectiveness of the faculty’s advising system, student monitoring initiatives, and supportive learning environment that help students remain engaged and continue their studies successfully
Benchmarking
- MSU Maguindanao Philippines: The program benchmarks student performance data against internal standards and external benchmarks from comparable programs and academic years. This comparative analysis helps identify trends and areas needing attention. Regular progress reports are generated to inform continuous improvement efforts. In particular, the program conducted benchmarking activities with the Faculty of Education of Mindanao State University – Maguindanao in October 2025. The benchmarking focused on best practices related to student services and activities, Student retention, graduate quality, employability, curriculum enhancement, and student support systems. Insights gained from the benchmarking activity were carefully reviewed and considered in strengthening the program’s academic and co-curricular initiatives.
2. With Other Universities : On the sidelines of the leadership camp attended by the Faculty of Education, the Program Coordinator with lecturer-participants from various higher education institutions, including Assumption University, North Chiang Mai University, and representatives from international colleges in Vietnam would share insights on best practices and institutional experiences related to student activities and services, student leadership development, recruitment strategies, and student retention initiatives.
These benchmarking activities also provided opportunities for academic exchange and collaboration between both institutions. Discussions included strategies on improving student engagement, enhancing teaching and learning delivery, strengthening internship and field study programs, and promoting graduate readiness for employment and professional practice. The program adopted relevant best practices such as continuous monitoring of student progress, strengthening career guidance and placement support, and expanding student development activities that foster leadership, communication, and professional competencies. These benchmarking efforts demonstrate the program’s commitment to continuous quality improvement, alignment with educational standards, and the development of globally competitive
Improvement Plan
To further increase student enrollment, the faculty plans to strengthen its local and international marketing and recruitment strategies through school partnerships, community outreach programs, social media promotion, and participation in educational fairs and activities. The faculty also aims to enhance the visibility of the program by highlighting student achievements, licensure examination performance, internship opportunities, and successful alumni outcomes.
In addition, the faculty will continue improving academic quality, student support services, learning facilities, and co-curricular activities to create a more engaging and student-centered learning environment. Scholarship opportunities, internationalization initiatives, and continuous curriculum enhancement will also be strengthened to attract more local and international students and sustain enrollment growth in the coming years.
Graduation Outcome
The impact of these initiatives is reflected in the program’s strong graduation performance. In the most recent graduates , 7 out of 7 senior students graduated, resulting in a graduation rate of 100 %. This high success rate underscores the effectiveness of the program’s student support systems and its commitment to educational excellence.
2025 Graduates: 7 out 7 or 100%
Evidence
| ID_Evidence | Name_Evidence |
| 8.1-1 | Admission and Dropout Rate |
| 8.1-2 | Faculty Student Progress Monitoring System |
| 8.1-3 | List of Senior Students who successfully graduated |
| 8.1-4 | Benchmarking Activities |
8.2 Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement.
Operational Result
The program demonstrates strong employability outcomes through well-established systems that support graduate employment, self-employment, entrepreneurship, and advancement to further studies. These systems are regularly monitored, evaluated, and benchmarked to ensure continuous improvement and alignment with current educational and industry demands. Recognizing the dynamic and competitive nature of today’s global environment, the program equips graduates with the necessary knowledge, professional skills, and practical experiences to succeed in their chosen careers or pursue higher education. Continuous feedback from employers, alumni, and stakeholders, together with benchmarking practices, helps maintain and enhance the quality, relevance, and effectiveness of the program, making graduate employability and career readiness one of its key strengths.
Employment : We have a strong track record of graduates successfully securing employment in their field of study.
There are five (5) during the academic year 2024-2025 . Out of the recent 5 graduates, or 100% responded to the survey questionnaire. These (5) graduates have reported (100% ) successful employment. This positive outcome underscores the effectiveness of our program in preparing students for the workforce and highlights the alignment of our curriculum with the schools needs. The employment status of these graduates serves as a testament to the quality of education and career readiness that our program provides, reflecting the commitment to ensuring our students’ professional success.
For the academic year 2024- 2025, our Graduates Employment Rate is 100 %=5 Marks
The calculation below shows that all of the BEd- English graduates who responded to the survey of the year 2024 were employed or self-employed.
Calculation:
1. (Number of Bachelor Graduates who are employed or self-employed within 1 year*100 )/ Total number of Graduate Survey
Respondents Total no. Graduates = 4
No. of Graduates who responded = 4 ( 100%)
Graduates Employed & Self-employed= 4
4×100/ 4= 100%
2. Percentage of Bachelor Graduates who are employed or self-employed within 1 year*4/100
= (100*4)/100= 4
Benchmarking
The BEd-English Program continuously strengthens its quality assurance and continuous improvement initiatives through benchmarking and academic networking activities with local and international institutions. The program benchmarks student performance data against internal standards and external benchmarks from comparable programs and academic years to identify trends, monitor progress, and determine areas for improvement, with regular reports generated to support data-driven decision-making. In October 2025, the program conducted benchmarking activities with the Faculty of Education of Mindanao State University – Maguindanao, focusing onbest practices in student services and activities, student retention, graduate quality, employability, curriculum enhancement, and student support systems. In addition, on the sideline of a leadership camp attended by the Faculty of Education, the Program Coordinator and lecturer-participants engaged in academic sharing and discussions with representatives from Assumption University, North Chiang Mai University, and international colleges in Vietnam regarding effective practices in student leadership development, recruitment strategies, student activities and services, and student retention initiatives. Insights gained from these benchmarking and networking activities were carefully reviewed and utilized in enhancing the program’s academic, co-curricular, and student support initiatives.
Concrete Results: One of the main strengths of our program is the high employability of our graduates. Through our monitoring and benchmarking, we continuously refine our approach to ensure our students are well-prepared for their careers outside the university.
Evidence
| ID_Evidence | Name_Evidence |
| 8.2-1 | Graduates Employment Record |
| 8.2-2 | Benchmarking with other Universities |
8.3 Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement.
Operational Result
The BEd-English Program emphasizes the importance of research and creative work outputs and activities carried out by both academic staff and students. These initiatives are well-established and are regularly monitored, evaluated, and benchmarked to ensure continuous improvement and alignment with academic and professional standards. The program actively promotes a culture of research, innovation, and creativity through various academic activities and collaborative projects.
One of the program’s most successful initiatives is the Annual Academic Expo, where research outputs and creative works of faculty members and students are showcased to highlight academic excellence and innovation. In addition, several student creative works have been successfully published through Amazon, reflecting the program’s commitment to encouraging student achievement, creativity, and global academic exposure.
Student Creative Works:
1. Academic Product Showcase : The BEd-English Program regularly conducts Academic Product Showcases to highlight students’ creativity, academic excellence, and practical learning outputs. These showcases provide students with opportunities to present their academic works, research projects, instructional materials, literary pieces, teaching demonstrations, and innovative classroom activities developed through their coursework and training. The activity not only celebrates students’ achievements and talents but also strengthens their confidence, communication skills, collaboration, and professional readiness. Through these showcases, students are encouraged to apply their knowledge in meaningful and authentic contexts while promoting a culture of creativity, reflective learning, and academic engagement within the program
2. Kaleidoscope: Collections of Lived Moments ( Published) : is a compilation of selected student literary works produced in the Creative Writing course, showcasing students’ creativity, personal reflections, and storytelling skills. The publication features diverse poems, essays, short stories, and reflective pieces that capture meaningful experiences and lived moments from the students’ perspectives. The book was successfully published and is available on Amazon, providing students with an authentic platform to share their works with a wider audience while promoting confidence, creativity, and academic achievement in the field of writing and literature.
Evidence
| ID_Evidence | Name_Evidence |
| 8.3-1 | Academic Expo: A Showcase of Student Outputs |
| 8.3-2 | Published Student Creative Work Kaleidoscope: Collections of Lived Moments |
| 8.3-3 | Benchmarking with other Universities |
8.4 Data are provided to show directly the achievement of the programme outcomes, which are established and monitored.
Operational Result
The BEd-English Program demonstrates strong achievement of its program outcomes through the outstanding performance of its students and graduates. Data gathered from graduate employment records, stakeholder feedback, competition results, and language proficiency examinations show that the program outcomes are effectively established and continuously monitored. Many graduates have successfully secured employment in schools and educational institutions shortly after graduation, while others have pursued further studies and professional advancement. Students have also received awards and recognition in academic and skills competitions at both national and international levels, reflecting their competence, creativity, and professionalism. In addition, students consistently achieve commendable scores in standardized English proficiency examinations such as TOEIC, further demonstrating the effectiveness of the program in developing communication skills and professional readiness
High Score on Standard English Tests (TOEIC) .Firstly, our students consistently achieve high scores on the TOEIC (Test of English for International Communication). This benchmark not only underscores their proficiency in English but also demonstrates their readiness to engage in global communication and professional environments.
Licensure Examination Administered by the Teachers council : Many students successfully pass the licensure examination even before graduation, demonstrating the effectiveness of the program in preparing students with the necessary knowledge, teaching competencies, and professional skills required in the field of education
Government Exam for Assistant Teacher Position Performance. Secondly, our students excel in government exams, frequently topping these assessments. This achievement reflects their comprehensive understanding of the subject matter and their ability to apply their knowledge effectively in standardized testing scenarios. It is a testament to the rigorous academic preparation and support provided by our program.
Awards & Recognition from local and International Organization
Additionally, our students have secured placements in several prestigious local and international contests. These accomplishments span various disciplines and highlight their ability to compete at high levels, demonstrating their critical thinking, creativity, and problem-solving skills. Such placements are a clear indication that our students are not only absorbing information but are also able to apply their learning in diverse and challenging contexts
World Peace Ethics Contest: Top 6 and 20: The BEd-English Program proudly participated in the World Peace Ethics Contest, an international academic and values-oriented competition participated in by more than 100 students from local and overseas universities. The contest provided students with opportunities to express their perspectives on ethics, peacebuilding, and global citizenship through academic writing and presentations. Demonstrating excellence and strong critical thinking skills, the program’s students successfully achieved Top 6 and Top 20 placements among the participants. The achievement reflects the program’s commitment to promoting academic excellence, ethical values, intercultural understanding, and meaningful student engagement in international academic activities.
These indicators—high TOEIC scores, top performance in government exams, and success in local and international contests—collectively demonstrate that our program learning outcomes are being achieved. This feedback from our stakeholders confirms that our educational strategies are effective and that our graduates are well-prepared for both local and international opportunities. Our continuous monitoring and assessment processes ensure that we maintain and improve the quality of education we provide, ultimately contributing to the ongoing success and recognition of our students and our program
Evidence
| ID_Evidence | Name_Evidence |
| 8.4-1 | High Score on Standard English Tests (TOEIC) TOIEC Performance |
| 8.4-2 | Licensure Examination Administered by the Teachers council |
| 8.4-3 | Government Exam for Assistant Teacher Position Performance |
| 8.4-3 | World Peace Ethics Contest 1. Miss Megan, Top 6 2. Miss Natalia, Top 20 |
8.5 Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement.
Operational Result
The satisfaction levels of various stakeholders are systematically established, monitored, and benchmarked to support continuous improvement and institutional effectiveness. The program regularly gathers feedback from both internal stakeholders, including students, faculty members, and staff, as well as external stakeholders such as alumni, employers, partner schools, and other relevant organizations.
Comprehensive satisfaction surveys, evaluations, and feedback mechanisms are utilized to assess stakeholder perceptions regarding the quality of academic programs, support services, facilities, learning experiences, and overall program performance. The collected data are carefully analyzed and compared with institutional targets and relevant benchmarks to identify strengths, areas for improvement, and emerging stakeholder needs.
The results of these evaluations serve as valuable inputs for strategic planning, decision-making, and quality enhancement initiatives. Through this systematic monitoring and benchmarking process, the program ensures that stakeholder expectations are addressed effectively and that continuous improvements are implemented to enhance educational quality and stakeholder satisfaction
Internal Stakeholders
- Students: Our student satisfaction surveys consistently reveal high levels of contentment with the quality of education, faculty engagement, and campus resources. Areas identified for improvement include increasing access to advanced technology and expanding extracurricular opportunities.
- University Supervisor: Surveys indicate a strong sense of job satisfaction and a positive working environment. However, feedback suggests a need for enhanced professional development programs and better communication channels within departments.
External Stakeholders
Alumni: Alumni surveys show high satisfaction with the preparedness for their careers and the value of their degrees. They recommend strengthening alumni networks and mentorship programs to further support graduates’ professional growth.’
Employers Satisfaction
On the Faculty survey on Satisfaction of our students employers, results indicated a high level of satisfaction with the characteristics and competencies of graduates from St. Teresa International University across various dimensions. Employers rated graduates highly in terms of morality and ethics, with an overall mean score of 4.20, reflecting a high level of satisfaction. Satisfaction with graduates’ knowledge competency obtained a mean score of 4.11, while intellectual skills received a mean score of 4.13, both interpreted at a high level. Interpersonal skills and responsibility were also highly evaluated, with an overall mean score of 4.14.
In addition, graduates demonstrated strong performance in numerical analysis, communication, and technology utilization skills. Respondents also expressed high satisfaction with graduates being well-rounded individuals, which received a mean score of 4.26, and with creativity skills, which obtained a mean score of 4.24. Strong citizenship characteristics were rated at a mean score of 4.20, while English language proficiency received one of the highest ratings with a mean score of 4.50. Furthermore, learning and innovation skills achieved a mean score of 4.25, information, media, and technology skills received a mean score of 4.27, and life and career skills obtained a mean score of 4.12. Overall, the findings reflect that graduates possess strong academic competencies, professional skills, ethical values, and 21st-century skills that meet stakeholder expectations at a high level of satisfaction.
In summary, the evaluation results of employer satisfaction toward the quality of graduates based on the Thailand Qualifications Framework for Higher Education and the desirable graduate characteristics of St. Teresa International University, Faculty of Education, Bachelor of Education Program in English, Academic Year 2025, covering three aspects, obtained an overall mean score of 4.12 out of 5.00, which was interpreted at a high level of satisfaction.
Partner Schools: School partners express satisfaction with our students as the result of their evaluation on the performance of our shows. They recommend increasing the frequency of joint events foster deeper collaboration
Concrete Results: The Faculty of Education is ” Students Top Choice to Study Education for 2021, 2022, 2024, 2025
The Faculty of Education has consistently been recognized as one of the students’ top choices for studying education, as reflected in the survey results conducted by Thailand Top University (TTU). The program achieved recognition as a Top Choice to Study Education in 2021, 2022, 2024, and 2025, highlighting its strong academic reputation, quality instruction, student-centered learning environment, and commitment to producing competent and globally competitive future educators. This recognition also reflects the confidence and trust of students and stakeholders in the program’s curriculum, faculty, support services, and overall educational experience.
Benchmarking
The BEd-English Program continuously strengthens its quality assurance and continuous improvement initiatives through active benchmarking and academic networking with local and international institutions to further enhance the quality of services provided to students and other stakeholders. The program regularly benchmarks student performance data against internal targets and external standards from comparable programs and academic years to monitor progress, identify trends, and implement evidence-based improvements that support student success, graduate quality, employability, and stakeholder satisfaction. In October 2025, the program conducted benchmarking activities with the Faculty of Education of Mindanao State University – Maguindanao, focusing on best practices in student services and activities, student retention, curriculum enhancement, employability, and student support systems. In addition, during a leadership camp attended by the Faculty of Education, the Program Coordinator and lecturer-participants engaged in academic sharing and collaboration with representatives from Assumption University, North Chiang Mai University, and international colleges in Vietnam regarding effective practices in student leadership development, recruitment strategies, student activities and services, and retention initiatives. The insights and best practices gained from these activities were carefully reviewed and integrated into the program’s academic, co-curricular, and student support initiatives to ensure continuous enhancement of the learning experience and stakeholder engagement
Conclusion and Improvement Plan
Conclusions
The Key Outputs and Outcomes Highlights demonstrate the strong commitment of the program to delivering quality teacher education through effective inputs, processes, and outcomes. With the support of qualified faculty members, adequate facilities and learning support, student development initiatives, industry linkages, and a strong 3-way advising system, the program has successfully created a student-centered and supportive learning environment. These inputs, combined with effective teaching-learning delivery, continuous assessment and monitoring, and meaningful internship, research, and co-curricular activities, have contributed significantly to the overall success of the program.
As a result, the program has achieved notable outcomes, including :
- 100% graduate employment
- high stakeholder satisfaction,
- strong student performance in examinations,
- increased student enrollment,
- and recognition through local and international awards
The program has also strengthened its academic reputation through creative outputs and publications produced by both students and faculty members. These accomplishments reflect the effectiveness of the program’s continuous improvement efforts and its commitment to producing competent, globally competitive, and professionally prepared future educators.
Improvement Plan
To sustain and further enhance these achievements, the program plans to continuously strengthen faculty development, improve facilities and technology integration, expand industry and international linkages, and enhance student support and advising systems. The faculty also aims to increase research productivity, promote more student-centered and innovative learning activities, strengthen marketing and recruitment initiatives, and continuously improve curriculum implementation to ensure responsiveness to global educational trends and stakeholder needs.
Evidence
| ID_Evidence | Name_Evidence |
| 8.5-1 | Thailand Top University (TTU) Choice for Students to Study Education |
| 8.5-2 | Employers Satisfaction Survey Summary |
| 8.5-3 | Benchmarking with other Universities |
| 8.5-4 | Faculty Strategic Plan |
Self-Assessment
| Requirements | Result | Score |
| 8.1 The pass rate, dropout rate, and average time to graduate are shown to be established, monitored, and benchmarked for improvement. | / | 1 |
| 8.2 Employability as well as self-employment, entrepreneurship, and advancement to further studies, are shown to be established, monitored, and benchmarked for improvement. | / | 1 |
| 8.3 Research and creative work output and activities carried out by the academic staff and students, are shown to be established, monitored, and benchmarked for improvement. | / | 1 |
| 8.4 Data are provided to show directly the achievement of the programme outcomes, which are established and monitored. | / | 1 |
| 8.5 Satisfaction level of the various stakeholders are shown to be established, monitored, and benchmarked for improvement. | / | 1 |
| Overall | 5 | |